IMPORTANT UPDATE
VoltiE PowerUp is performing a planned network upgrade to deliver significantly better performance, reliability, and overall experience across the platform.
During this work, customers may experience:
- Intermittent service disruptions throughout the day
- Limited access to the VoltiE mobile app and dashboard at times
- Temporary issues with charger control, including starting, stopping, or managing sessions
Most disruptions should be short, but some users may notice minor performance issues over the next few days while the new systems fully stabilize.
Our engineering team is monitoring the network in real time and working to complete the upgrade as quickly and smoothly as possible. This investment will result in faster response times, greater reliability, and an improved charging experience for all customers.
If you need assistance during this period, please contact our support team at support@voltie.us.
Thank you for your patience and continued trust as we make the VoltiE PowerUp network even better.