Idle Fees
Idle Fees (Set by Site Owner)
To keep chargers available for everyone, some locations apply Idle Fees when a vehicle remains parked after charging has finished.
Who sets them: Idle Fees are set by the charger’s owner or operator, not by VoltiE. Rates and rules can vary by site.
How they work: After a grace period once charging ends (ten to fifteen minutes), a per minute fee begins until the vehicle is unplugged or moved.
Where you will see them: Fees, grace periods, and any daily caps appear in the VoltiE app or QR checkout screen before your session begins.
Why they exist: Idle Fees encourage turnover so chargers stay available and reduce queuing.
Disputes and support: Contact the site or email support@voltie.us for assistance.
“Idle Fee: 0.35 dollars per minute begins ten minutes after charge completion; maximum 25 dollars per twenty four hours.”
Session Rules
VoltiE Network Session Rules
By using a VoltiE charger, you agree to the following:
Active Charging Only: Parking spots are reserved for vehicles actively charging. Move your vehicle when your session ends.
Pricing and Taxes: Pricing, Idle Fees, and taxes are shown before you start a session. Pricing is set by the site.
Time Limits: Sites may enforce session time limits or parking limits. Follow posted signage.
Payment and Receipts: A valid payment method is needed. Digital receipts are provided after charging.
Safety First: Use only compatible connectors, avoid damaged cables, and keep the charging area clear.
Fair Use and Conduct: No blocking access, tampering, or using prohibited adapters. Be courteous to other drivers.
Idle Fees
Idle Fees (Set by Site Owner)
To keep chargers available for everyone, some locations apply Idle Fees when a vehicle remains parked after charging has finished.
Who sets them: Idle Fees are set by the charger’s owner or operator, not by VoltiE. Rates and rules can vary by site.
How they work: After a grace period once charging ends (ten to fifteen minutes), a per minute fee begins until the vehicle is unplugged or moved.
Where you will see them: Fees, grace periods, and any daily caps appear in the VoltiE app or QR checkout screen before your session begins.
Why they exist: Idle Fees encourage turnover so chargers stay available and reduce queuing.
Disputes and support: Contact the site or email support@voltie.us for assistance.
“Idle Fee: 0.35 dollars per minute begins ten minutes after charge completion; maximum 25 dollars per twenty four hours.”
Session Rules
VoltiE Network Session Rules
By using a VoltiE charger, you agree to the following:
Active Charging Only: Parking spots are reserved for vehicles actively charging. Move your vehicle when your session ends.
Pricing and Taxes: Pricing, Idle Fees, and taxes are shown before you start a session. Pricing is set by the site.
Time Limits: Sites may enforce session time limits or parking limits. Follow posted signage.
Payment and Receipts: A valid payment method is needed. Digital receipts are provided after charging.
Safety First: Use only compatible connectors, avoid damaged cables, and keep the charging area clear.
Fair Use and Conduct: No blocking access, tampering, or using prohibited adapters. Be courteous to other drivers.
