Idle Fees (Set by Site Owner)
To keep chargers available for everyone, some locations apply Idle Fees when a vehicle remains parked after charging has finished.

Who sets them: Idle Fees are set by the charger’s owner or operator, not by VoltiE. Rates and rules can vary by site.

How they work: After a grace period once charging ends (ten to fifteen minutes), a per minute fee begins until the vehicle is unplugged or moved.

Where you will see them: Fees, grace periods, and any daily caps appear in the VoltiE app or QR checkout screen before your session begins.

Why they exist: Idle Fees encourage turnover so chargers stay available and reduce queuing.

Disputes and support: Contact the site or email support@voltie.us for assistance.

VoltiE Network Session Rules
By using a VoltiE charger, you agree to the following:

Active Charging Only: Parking spots are reserved for vehicles actively charging. Move your vehicle when your session ends.

Pricing and Taxes: Pricing, Idle Fees, and taxes are shown before you start a session. Pricing is set by the site.

Time Limits: Sites may enforce session time limits or parking limits. Follow posted signage.

Payment and Receipts: A valid payment method is needed. Digital receipts are provided after charging.

Safety First: Use only compatible connectors, avoid damaged cables, and keep the charging area clear.

Fair Use and Conduct: No blocking access, tampering, or using prohibited adapters. Be courteous to other drivers.